For twenty years, the business and customer referrals steadily grew for Horn’s Backflow & Plumbing Service, Inc. The business branched in the direction of commercial plumbing, and into the residential plumbing market, too. They were able to take on more work for the business and incorporate their know-how into more specialties such as backflow, boiler service, and fire, water and sewer services, and more!
What originally began as simple bookkeeping tasks rapidly grew and it became essential to expand their accounting system. It had become more difficult to track income, expenses, and returns. Horn’s Backflow & Plumbing Service, Inc. began with hiring staff to do the bookkeeping in house. Unfortunately, they found the reports unreliable or inadequate. They could not effectively steer the growth of the company.